£1,150.00

Price for this course

2 HOURS

Duration

Classroom IBM

Delivery

Available dates


Mon07Dec 20 TO Tue08Dec 20

Where

Tech Data
The Capitol Building, Oldbury
Bracknell
RG12 8FZ

Code

TR-646472
Mon07Dec 20 TO Tue08Dec 20

Where

Tech Data ILO UK
Connection details will be communicated separately
Instructor Led
Online

Code

TR-646473
Mon07Dec 20 TO Tue08Dec 20

Where

Tech Data
2nd Floor, Broadwall House, 21 Broadwall Street
London
SE1 9PL

Code

TR-646474
Mon11Jan 21 TO Tue12Jan 21

Where

Tech Data ILO UK
Connection details will be communicated separately
Instructor Led
Online

Code

TR-664292
Mon12Apr 21 TO Tue13Apr 21

Where

Tech Data ILO UK
Connection details will be communicated separately
Instructor Led
Online

Code

TR-664293

Overview

This course provides students with thorough conceptual and procedural information on item and pricing administration. The course teaches students to perform item, pricing, and other related configurations using the IBM® Sterling Business Center application. This course is primarily designed for developers and implementers.

The course begins with an overview of the item and pricing concepts along with an introduction to the Sterling Business Center application. The course thereafter provides deep dives into each of these topics - catalog and item administration, customer management, resource pool management, pricing administration, and system configurations.

Through a combination of procedural information and exercises, students can learn to create catalogs, items, pricing rules, and so on. Each unit has a checkpoint for the students to reinforce the topics that were covered.

Audience

This course is designed to train developers and implementers.

Prerequisites

Before taking this course, students should have completed:

6F91G – Configuring Participant Modeling, Process Modeling, and User Security (6F91G)

Objective

After completing this course, students should be able to:

  • Describe item and pricing concepts.

  • Navigate the IBM Sterling Business Center application and understand the its functionality.

  • Create and work with the following item concepts:

    • Catalogs and subcatalogs

    • Items

    • Attributes

    • Services and fulfillment configurations

    • Customer management

  • Create the following pricing engine components:

    • Price lists

    • Pricing rules

    • Coupons

    • Price types

  • Describe and perform system tasks such as, master data upload and object extensibility.

  • Describe the various configurations available in the System Setup tab in the IBM Sterling Business Center application.

Course Outline

The following topics will be covered during this course:

  • Course Overview
  • Unit 1: Introduction to IBM Sterling Business Center
    • Lesson 1.1: Introduction to Item and Pricing Concepts
    • Lesson 1.2: Introduction to IBM Sterling Business Center
    • Exercise 1.2.1: Navigate the Sterling Business Center
  • Unit 2: Item Administration
    • Lesson 2.1: Catalog Management
    • Exercise 2.1.1: Create a Catalog and a Category
    • Lesson 2.2: Item Administration
    • Exercise 2.2.1: Create an Item
    • Exercise 2.2.2: Create a Classification
    • Lesson 2.3: Manage Attributes
    • Exercise 2.3.1: Assign Attribute Values to an Item
    • Lesson 2.4: Services and Fulfillment Configuration
    • Exercise 2.4.1: Create a Service Delivery Item
    • Lesson 2.5: Customer Definitions
    • Exercise 2.5.1: Create a customer
    • Exercise 2.5.2: Create a Customer Membership Level
  • Unit 3: Pricing Administration
    • Lesson 3.1: Price Lists
    • Exercise 3.1.1: Create a Price List
    • Lesson 3.2: Pricing Rules
    • Exercise 3.2.1: Create a Pricing Rule
    • Lesson 3.3: Coupons
    • Exercise 3.3.1: Create a Coupon
    • Lesson 3.4: Price Types
    • Exercise 3.4.1: Create a Price Type
  • Unit 4: System Configurations
    • Lesson 4.1: System Customizations
    • Exercise 4.1.1: Perform Master Data Upload
    • Exercise 4.1.1: Add an Extensible Attribute
    • Lesson 4.2: System Tasks
  • Course Wrap Up


FAQs

What do I need to bring with me to my public class?

All required learning materials and equipment are provided in the classroom.

 

 

 

 

When do public training course fees have to be paid?

For public training classes payment must be received no later than three business days prior to the first day of class in order to remain in the class and confirm your seat. Failure to provide payment by this date may result in removal from the class, and/or late cancellation fees applied. You can submit payment in the form of a Purchase Order or credit card.

 

 

 

 

On-site (private) Course Pricing:

To find out more about On-site training e-mail us at enablement@agilesolutions.co.uk or call one of our offices.

 

 

 

 

What is the cancellation policy?

Requests for cancellations or date transfers need to be received at least ten (10) business days prior to the event start date in order to receive a full refund. If a cancellation or reschedule request is received less than ten (10) business days before the start date, the penalty of 100% of the cost of the course will be applied, resulting in no amount of the fee being refunded. Refunds will not be allowed for “no-shows” in our public training or IVA courses. This cancellation policy is strictly enforced.

 

 

 

 

What happens if Agile Solutions needs to cancel or reschedule a course?

Agile Solutions reserves the right to cancel events for any reason at any time. Cancellation liability for Agile Solutions, if Agile Solutions cancels the course, is limited to the return of course payment ONLY. Agile Solutions will not reimburse registrants for any other costs including but not limited to any travel cancellation fees or penalties, including airfare and hotel costs. PLEASE NOTE: If your registration status is either “Approved”, or “Pending Payment” you have not been confirmed for the class and it is recommended that you do not make any travel arrangements until you have received a confirmation e-mail letting you know the class and registration is confirmed.

 

 

 

 

How will I know if my course has been rescheduled?

Agile Solutions reserves the right to reschedule or cancel a course due to low enrollment or if necessitated by other circumstances. Agile Solutions will contact you via e-mail or phone to inform you of the change of schedule. Once you have been notified you may reschedule or receive a full credit. Agile Solutions shall not be liable for any other costs including but not limited to any non-refundable travel arrangements if a course is rescheduled or cancelled.