£1,725.00

Price for this course

3 HOURS

Duration

Classroom IBM

Delivery

Available dates


Mon08Feb 21 TO Wed10Feb 21

Where

Tech Data ILO UK
Connection details will be communicated separately
Instructor Led
Online

Code

TR-664638
Mon10May 21 TO Wed12May 21

Where

Tech Data ILO UK
Connection details will be communicated separately
Instructor Led
Online

Code

TR-664639

Overview

This course explores different options for customizing and extending the features of IBM Case Manager including developing widgets.

Audience

This intermediate course is for anyone who needs to know the IBM Case Manager customization and developers who are responsible for:

  • Customizing and extending the IBM Case Manager features by developing widgets
  • Building a customized user interface for IBM Case Manager

Prerequisites

You should have:

  • Intermediate level expertise in the following technologies:
    • Java
    • Dojo
    • JavaScript
    • JSON
    • HyperText Markup Language (HTML 5)
    • Cascading Style Sheets (CSS3)
  • Experience with Eclipse IDE for developing applications
  • Familiarity with deploying applications in WebSphere Application Server
  • Familiarity with Case Management concepts

Recommended prerequisite courses:

  • IBM Case Manager 5.2 Introduction to Case Manager (F215G)
  • IBM Case Manager 5.2: Build a Case Manager Solution (F212G)
  • IBM Content Navigator 2.0.2: Plug-ins and External Data Services (F122G)

Objective

Customize the Case Manager Client User Interface

  • Customize the banner and the login page
  • Associate a custom icon for a MIME type
  • Modify labels in the IBM Case Manager Client
  • Create a Viewer Map for PDF files
  • View the Microsoft Word documents in the FileNet Viewer
  • Edit the existing help topics
  • Create a help plug-in
  • Customize the toolbar to implement actions
  • Add a custom action as a menu item

Use Scripts to Customize Case Manager Client

  • Use Script Adapter to customize the Case client
  • Create a toolbar button to start a task
  • Dynamically add a choice list to a case property
  • Validate the data based on a step response
  • Create a case custom workbench page
    • Configure your system for the workbench page
    • Add a Script Adapter to filter In-baskets
    • Add a Script Adapter to filter cases

Develop Custom Widgets

  • Create an IBM Content Navigator plug-in project in Eclipse
  • Create catalog and widget definition JSON files
  • Implement a custom widget (Custom search)
  • Build and register the widget package
  • Test the custom widget
  • Create a Java project in Eclipse for a widget package
  • Implement toolbar and menu for your widget
  • Define widget properties, and add event handling for your widget
  • Build and deploy the widget package with an EAR file
  • Troubleshoot
  • Update an existing widgets package with new widgets (Custom case comment widget as an example)
  • Uninstall a custom widget package in IBM Case Manager

Implement External Data Services (EDS)

  • Check the sample EDS configuration
  • Change the field status dynamically for a property
  • Add an external choice list with EDS
  • Create dependent choice lists with EDS
  • Implement case property validation
  • Prefill an initial value for a case property
  • Set the case property field status as required
  • Appendix: Steps to set up the sample External Data Service

Course Outline

Customize the Case Manager Client User Interface

  • Customize the Case Manager Client appearance
  • Customize the Banner appearance
  • Customize the login page
  • Change Icons for the client
  • Modify the labels in the Case Manager Client
  • Specify Viewers for File Types
  • Viewer Maps
  • Add custom help topics
  • Creating a help plug-in
  • Toolbar widgets

Use Scripts to Customize Case Manager Client

  • IBM Case Manager Development Architecture
  • IBM Case Manager API toolkits
  • IBM Content Navigator APIs
  • IBM Case Manager JavaScript API
  • Collaborative editing of objects
  • Script Adapter widget
  • Adding discretionary tasks
  • IBM Case Manager classes and events for adding tasks
  • Adding a choice list to a case property
  • IBM Case Manager classes for adding a choice list
  • Data Validation based on a step response
  • Case custom workbench pages
  • Filter In-basket SA - Script Adapter widget
  • Filter Search SA - Script Adapter widget
  • Tips for the labs and lab overview

Develop Custom Widgets

  • Custom widget development overview
  • Developing case management applications
  • Creating a custom page widget and actions package
  • IBM Content Navigator plug-in for the custom widget package
  • Setting up the development environment for plug-ins
  • Create registry files for the custom widget package
  • Catalog JSON file
  • Page widget definition JSON file
  • IBM Case Manager custom page widget development
  • Implementing a page widget
  • Files used to implement a page widget
  • Contents in a custom page widget package
  • Options for widget package deployment and registration
  • Folder structure for the custom widget project
  • Implement toolbar and menu for your widget
  • Build and deploy a widget as an EAR file
  • Widget package structure
  • Custom case comment widget
  • Update an existing widget package with new widgets

Implement External Data Services (EDS)

  • Case data from an external data source
  • Sample external data service
  • Java code in the sample EDS service
  • External Data Configuration in the sample

Appendix

  • Start and Stop System Components
  • Debugging and troubleshooting
  • Additional Information and links


FAQs

What do I need to bring with me to my public class?

All required learning materials and equipment are provided in the classroom.

 

 

 

 

When do public training course fees have to be paid?

For public training classes payment must be received no later than three business days prior to the first day of class in order to remain in the class and confirm your seat. Failure to provide payment by this date may result in removal from the class, and/or late cancellation fees applied. You can submit payment in the form of a Purchase Order or credit card.

 

 

 

 

On-site (private) Course Pricing:

To find out more about On-site training e-mail us at enablement@agilesolutions.co.uk or call one of our offices.

 

 

 

 

What is the cancellation policy?

Requests for cancellations or date transfers need to be received at least ten (10) business days prior to the event start date in order to receive a full refund. If a cancellation or reschedule request is received less than ten (10) business days before the start date, the penalty of 100% of the cost of the course will be applied, resulting in no amount of the fee being refunded. Refunds will not be allowed for “no-shows” in our public training or IVA courses. This cancellation policy is strictly enforced.

 

 

 

 

What happens if Agile Solutions needs to cancel or reschedule a course?

Agile Solutions reserves the right to cancel events for any reason at any time. Cancellation liability for Agile Solutions, if Agile Solutions cancels the course, is limited to the return of course payment ONLY. Agile Solutions will not reimburse registrants for any other costs including but not limited to any travel cancellation fees or penalties, including airfare and hotel costs. PLEASE NOTE: If your registration status is either “Approved”, or “Pending Payment” you have not been confirmed for the class and it is recommended that you do not make any travel arrangements until you have received a confirmation e-mail letting you know the class and registration is confirmed.

 

 

 

 

How will I know if my course has been rescheduled?

Agile Solutions reserves the right to reschedule or cancel a course due to low enrollment or if necessitated by other circumstances. Agile Solutions will contact you via e-mail or phone to inform you of the change of schedule. Once you have been notified you may reschedule or receive a full credit. Agile Solutions shall not be liable for any other costs including but not limited to any non-refundable travel arrangements if a course is rescheduled or cancelled.