£575.00

Price for this course

1 HOURS

Duration

Classroom IBM

Delivery

Available dates


Mon15Mar 21 TO Mon15Mar 21

Where

Tech Data ILO UK
Connection details will be communicated separately
Instructor Led
Online

Code

TR-664648
Mon14Jun 21 TO Mon14Jun 21

Where

Tech Data ILO UK
Connection details will be communicated separately
Instructor Led
Online

Code

TR-664649

Overview

This course is for anyone who is responsible for day-to-day operations of a production IBM Case Foundation workflow application.

Audience

This intermediate course is for Workflow System Administrators who are responsible for day-to-day operations of a production IBM Case Foundation workflow application.

A Workflow System Administrator is typically required to help workflow participants to do the following tasks:

  • Locate work and complete workflows.
  • Respond to management decisions that require changes to work items.
  • Gather information about workflow activity to help management make business decisions.

During the production phase, the Workflow System Administrator manages operation of the workflow application and communicates with users and managers. In the workflow application deployment phase, the Workflow System Administrator coordinates activities with the Workflow Author to plan and control workflow application implementation into the production environment.

Prerequisites

You should have:

  • Familiarity with Windows 2008 operating systems.
  • Familiarity with Java and Java Virtual Machines.
  • General knowledge of relational database management systems.
  • General knowledge of P8 Platform security concepts.
  • General workflow terminology:
    • Workflow
    • Workflow definitions
    • Queues

Objective

Use administrative tools for maintenance

  • Identify the Workflow system admin tools.

Monitor with the Process Services Ping page

  • System start
  • Use the Process Services Ping page.

Monitor with System Dashboard

  • Monitor with System Dashboard.
  • Create Dashboard Archives and Reports.

Monitor with vwtool

Maintain event logs

  • View event logs by using Administration Console
  • View event logs by using Process Administrator
  • Disable event categories
  • Prune events

Course Outline

Use administrative tools for maintenance

  • Maintaining a workflow system
  • Administrative tools for the Workflow system
  • Administration Console for Content Platform Engine
  • Lock an isolated region
  • Workflow system component administration
  • Process Administrator
  • Start Process Administrator
  • Process Services Ping page
  • System Dashboard
  • vwtool
  • Logging systems

Monitor with the Process Services Ping page

  • Process Services Ping Page
  • Process Services Ping Page: Overview
  • Process Services Ping Page: URL
  • Ping Page: Log file location
  • Ping page: Helpful links
  • Sample: API Stats

Monitor with System Dashboard

  • What is System Dashboard?
  • Why use System Dashboard?
  • Dashboard Terms (1)
  • Dashboard Terms (2)
  • System Dashboard Structure
  • Create clusters to view data
  • Use the Dashboard views
  • Execute options for Listener node and view data
  • Archiving Manager
  • Configuration Guidelines
  • Process counters to watch (examples)

Monitor with vwtool

  • Use vwtool to monitor an isolated region
  • Start vwtool
  • Obtain status information on workflow system
  • Run loadstatus
  • Report memory usage, database usage
  • Report version and system configuration

Maintain event logs

  • Event tools
  • Event architecture1
  • About event logging
  • View event logs
  • View events with New Workflow Search
  • View events with Process Administrator
  • Event log maintenance guidelines
  • Select event log options
  • PELog

Troubleshoot the workflow system

  • Troubleshooting overview
  • Support resources
  • Collecting data
  • For Process Clients issues: fnlog4j.properties
  • Fnlog4j concepts
  • Enable fnlog4j
  • Two trace methods both use log4j
  • vwtool trace log options



FAQs

What do I need to bring with me to my public class?

All required learning materials and equipment are provided in the classroom.

 

 

 

 

When do public training course fees have to be paid?

For public training classes payment must be received no later than three business days prior to the first day of class in order to remain in the class and confirm your seat. Failure to provide payment by this date may result in removal from the class, and/or late cancellation fees applied. You can submit payment in the form of a Purchase Order or credit card.

 

 

 

 

On-site (private) Course Pricing:

To find out more about On-site training e-mail us at enablement@agilesolutions.co.uk or call one of our offices.

 

 

 

 

What is the cancellation policy?

Requests for cancellations or date transfers need to be received at least ten (10) business days prior to the event start date in order to receive a full refund. If a cancellation or reschedule request is received less than ten (10) business days before the start date, the penalty of 100% of the cost of the course will be applied, resulting in no amount of the fee being refunded. Refunds will not be allowed for “no-shows” in our public training or IVA courses. This cancellation policy is strictly enforced.

 

 

 

 

What happens if Agile Solutions needs to cancel or reschedule a course?

Agile Solutions reserves the right to cancel events for any reason at any time. Cancellation liability for Agile Solutions, if Agile Solutions cancels the course, is limited to the return of course payment ONLY. Agile Solutions will not reimburse registrants for any other costs including but not limited to any travel cancellation fees or penalties, including airfare and hotel costs. PLEASE NOTE: If your registration status is either “Approved”, or “Pending Payment” you have not been confirmed for the class and it is recommended that you do not make any travel arrangements until you have received a confirmation e-mail letting you know the class and registration is confirmed.

 

 

 

 

How will I know if my course has been rescheduled?

Agile Solutions reserves the right to reschedule or cancel a course due to low enrollment or if necessitated by other circumstances. Agile Solutions will contact you via e-mail or phone to inform you of the change of schedule. Once you have been notified you may reschedule or receive a full credit. Agile Solutions shall not be liable for any other costs including but not limited to any non-refundable travel arrangements if a course is rescheduled or cancelled.