£575.00

Price for this course

1 HOURS

Duration

Classroom IBM

Delivery

Available dates


Mon01Feb 21 TO Mon01Feb 21

Where

Tech Data ILO UK
Connection details will be communicated separately
Instructor Led
Online

Code

TR-664688
Tue04May 21 TO Tue04May 21

Where

Tech Data ILO UK
Connection details will be communicated separately
Instructor Led
Online

Code

TR-664689

Overview

In this course you will create basic case management solutions with IBM Case Manager Builder and Process Designer. Using an iterative solution development process, you will create, deploy, test, and revise your solutions, adding complexity and functionality to your solutions as you gain skills. You will create properties and document classes, configure roles and in-baskets, and define case stages. You will work with case types, tasks, and workflows. This course includes some guidelines on solution design principles. After completing this course, you can build on these skills by taking more advanced or specialized courses in security, user-interface customization, and solution deployment.

Audience

This course is intended for solution architects, developers, business analysts, system administrators, or anyone who works as a solution builder within their company.

Prerequisites

  • Knowledge of Case Manager concepts, such as case management, case, solution, task.
  • The ability to identify parts of a solution.
  • or IBM Case Manager Essentials V5.3.2 (classroom)(F2900G)
  • or IBM Case Manager Essentials V5.3.2 (self-paced) (F2909G)

Objective

Build and deploy a solution
Create properties and document classes
Create roles and in-baskets
Create a case type and tasks
Create a workflow
Use preconditions and sets
Automate case packaging
Add case stages
Apply solution design principles

Course Outline

Build and deploy a solution

  • Build a solution
  • Deploy a solution
  • Test a solution
  • Manage roles
  • Redeploy a solution

Create properties and document classes

  • Create case properties
  • Create task properties
  • Create a business object
  • Create document classes

Create roles and in-baskets

  • Create roles
  • Create in-baskets

Create tasks

  • Create a to-do task
  • Create a container task
  • Add the to-do list widget to the Case Details page

Create a step map

  • Open a task in Step Designer
  • Create a step map
  • Add a workgroup to a step map
  • Add an attachment to a step map

Use preconditions and sets

  • Organize tasks with preconditions
  • Organize tasks with inclusive sets
  • Organize tasks with exclusive sets

Automate case packaging

  • Open a task in Process Designer
  • Add a component step to a task
  • Use a component step to package a case


Add case stages

  • Add case stages to a solution
  • Use a system step to perform a case stage operation
  • Use a case stage as a task precondition

Solution design principles

  • Describe solution design principles



FAQs

What do I need to bring with me to my public class?

All required learning materials and equipment are provided in the classroom.

 

 

 

 

When do public training course fees have to be paid?

For public training classes payment must be received no later than three business days prior to the first day of class in order to remain in the class and confirm your seat. Failure to provide payment by this date may result in removal from the class, and/or late cancellation fees applied. You can submit payment in the form of a Purchase Order or credit card.

 

 

 

 

On-site (private) Course Pricing:

To find out more about On-site training e-mail us at enablement@agilesolutions.co.uk or call one of our offices.

 

 

 

 

What is the cancellation policy?

Requests for cancellations or date transfers need to be received at least ten (10) business days prior to the event start date in order to receive a full refund. If a cancellation or reschedule request is received less than ten (10) business days before the start date, the penalty of 100% of the cost of the course will be applied, resulting in no amount of the fee being refunded. Refunds will not be allowed for “no-shows” in our public training or IVA courses. This cancellation policy is strictly enforced.

 

 

 

 

What happens if Agile Solutions needs to cancel or reschedule a course?

Agile Solutions reserves the right to cancel events for any reason at any time. Cancellation liability for Agile Solutions, if Agile Solutions cancels the course, is limited to the return of course payment ONLY. Agile Solutions will not reimburse registrants for any other costs including but not limited to any travel cancellation fees or penalties, including airfare and hotel costs. PLEASE NOTE: If your registration status is either “Approved”, or “Pending Payment” you have not been confirmed for the class and it is recommended that you do not make any travel arrangements until you have received a confirmation e-mail letting you know the class and registration is confirmed.

 

 

 

 

How will I know if my course has been rescheduled?

Agile Solutions reserves the right to reschedule or cancel a course due to low enrollment or if necessitated by other circumstances. Agile Solutions will contact you via e-mail or phone to inform you of the change of schedule. Once you have been notified you may reschedule or receive a full credit. Agile Solutions shall not be liable for any other costs including but not limited to any non-refundable travel arrangements if a course is rescheduled or cancelled.