Agile Solutions (GB) Ltd Privacy Statement

This policy explains how we use the information we collect about you via our website.

0. Purpose and Scope
1. General Principles for the Processing of Personal Data
2. Information that Agile Solutions (GB) Ltd Collects
3. Collection of Information
4. Cookies and other Website Usage Information
5. Use of Information
6. Information Sharing
7. Security of Personal Data
8. Access to Personal Data
9. Accuracy
10. Retention Period
11. Additional Provisions

Purpose and Scope.

This Agile Solutions (GB) Ltd Privacy Statement (the “Privacy Statement”) governs how Agile Solutions (GB) Ltd., and companies that we own or control (“Affiliates”) (collectively, “Agile Solutions (GB) Ltd”, “we”, or “us”) collect, use, store, process, disclose, and delete Personal Data (as defined in this Privacy Statement) including, without limitation, that you provide to us via our website, located at the agilesolutions.co.uk domain, or any website of any one of our Affiliates that post or link to this Privacy Statement (individually and collectively, “Website”), accessed through any medium, including via computer, mobile device, or other device (collectively, “Device”).

Although we encourage you to read this entire Privacy Statement, this is a summary of some of the more important aspects of the Privacy Statement:

We may collect both Personal Data and other information from you through a variety of sources, including Personal Data we have collected from you, whether on- or offline. We may also combine it with information we receive about you from other sources, such Affiliates, publicly available information sources (including information from your publicly available social media profiles) and from industry events.

Information we collect from you, where you choose to provide it to us, enables us to send you information about products and services in which you register an interest. By providing us with your information you consent to us processing it for this purpose. We will not pass it on to any third party.

We honour opt out instructions from you for certain uses of your Personal Data under this Privacy Statement, such as, for example, when you opt out of receiving marketing email communications from us.

We use commercially reasonable technical and organisational controls to secure and protect your Personal Data, but we cannot ensure or warrant that your Personal Data will be completely secure from misappropriation by hackers or from other nefarious or criminal activities.

For the purposes of the Data Protection Act 1998 (the Act) the data controller is Agile Solutions (GB) Ltd.

1. General Principles for the Processing of Personal Data

Personal Data will be collected, stored, processed and transmitted in accordance with Agile Solutions (GB) Ltd’s established policies and applicable rules and regulations.
The principles of Agile Solutions (GB) Ltd with respect to the processing of Personal Data are as follows: (1) Personal Data will be processed fairly and lawfully, (2) Personal Data will be collected for specified, explicit, and legitimate purposes and not further processed for incompatible purposes, (3) Personal Data collected by Agile Solutions (GB) Ltd will be adequate, relevant, and not excessive in relation to the purposes for which it is collected, (4) Personal Data collected by Agile Solutions (GB) Ltd will be accurate and, where necessary, kept up to date to the best of our ability, (5) Personal Data will be protected against unauthorised access and processing using commercially reasonable technical and organisational security measures and controls; and (6) Personal Data collected by Agile Solutions (GB) Ltd will be retained as identifiable data for no longer than necessary to serve the purposes for which the Personal Data was collected.
If Agile Solutions (GB) Ltd engages in the processing of Personal Data for purposes other than those specified in this Privacy Statement, Agile Solutions (GB) Ltd will provide notice of these changes, the purposes for which the Personal Data will be used, and the recipients of Personal Data.

2. Information that Agile Solutions (GB) Ltd Collects

Agile Solutions (GB) Ltd may collect different types of information from you when you access or use the Website:

• Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
• Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including the date and time); products you viewed or searched for; page response times, download errors, lengths of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), methods used to browse away from the page; if you linked to our site from another website, the address of that website, and, if you linked to the site from a search engine, the address of that search engine and the search term you used; and actions performed on the Website using cookies and page tagging techniques to help us improve the website.
• We may collect similar information, such as your device type and identifier if you access the Website through a mobile device.
• Details to allow you to receive information about our services e.g. an email address (you’ll always be told when this information is being collected, and it will only be used for the purpose you provide it for).

Agile Solutions (GB) Ltd may collect different types of information from you when you contact us via other channels:

• Any phone number used to call our customer service number
• Questions, queries or feedback you leave, including your email address if you send an email to us

3. Collection of Information

Agile Solutions (GB) Ltd may collect Personal Data and Additional Usage Information about you from a variety of sources, including, for example:

Directly from You. We may collect Personal Data directly from you when you voluntarily provide it to us. For example, when you communicate with us over the telephone or through the Website by way of email, web form, register for an event or training, submit a job application, or submit feedback and comments.
We may also obtain Personal Data from publicly-available sources such as open government databases or other data in the public domain.

From Our Affiliates. We may obtain Personal Data about you from our Affiliates regardless of whether these entities share the “Agile Solutions (GB) Ltd” brand. We may use any information about you that we obtain from our Affiliates in accordance with the terms under which that information was collected by that Affiliate.

Information we receive from other sources. We may receive information about you if you use any other social media channel we operate (e.g. Linked-in, Twitter) or other services we provide.

Through the Operation of the Website. The systems we use to provide the Website may automatically log and record Additional Usage Information about your use of the Website. For example, our systems may record the information you enter on the Website, the areas of the Website you visit, your activities on the Website, your IP address, or information about the computer or software you are using to access the Website.

4. Cookies and Other Website Usage Information

The Website may also monitor and collect Additional Usage Information about how you access, use, and interact with the Website automatically through “Munchkins”, “cookies,” and other automated tracking technology.

A “cookie” is a small text file that is stored on a user’s Device. Cookies allow us to collect information such as browser type, time spent on the Website, pages visited, and language preferences. We and our service providers use the information for security purposes, to facilitate navigation, display information more effectively, and to personalise your experience while using the Website.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) to disable existing cookies; or (iii) to set your browser to automatically reject any cookies. However, please be aware that if you disable or reject cookies, some features and services on our Websites may not work properly because we may not be able to recognise you. In addition, the Offerings we provide when you visit us may not be as relevant to you or tailored to your interests.

5. Use of Information

Personal Data. Agile Solutions (GB) Ltd may use your Personal Data for a variety of purposes (the “Purposes”), including, but not limited to:
Provide users with Offerings that have been requested;

Contact users directly (such as through email) or indirectly (such as through web-based advertising) with marketing messages regarding Offerings offered by Agile Solutions (GB) Ltd and its Affiliates.

Understand user preferences in order to enhance users’ experience with Agile Solutions (GB) Ltd and its Affiliates.

Research the effectiveness of the Website and the marketing, advertising and sales efforts of Agile Solutions (GB) Ltd and its Affiliates.

Develop additional Offerings.

Conduct research and analysis.

Process job applications.

Comply with legal obligations.

Manage our everyday business needs.

6. Information Sharing

We will not share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

Law Enforcement and Safety. Agile Solutions (GB) Ltd may share your Personal Data with law enforcement or other governmental officials if it relates to a criminal investigation, alleged illegal activity, or regulatory enforcement. Agile Solutions (GB) Ltd may share your Personal Data as required or permitted by law, whether in response to subpoenas, court orders, other legal processes, or as we believe necessary to exercise or enforce our rights, including to defend against potential or actual legal claims brought against us. Agile Solutions (GB) Ltd may disclose your Personal Data if we believe that such action is necessary to protect or defend the rights, property, interests, or safety of Agile Solutions (GB) Ltd or to act under urgent circumstances to protect the safety of Agile Solutions (GB) Ltd or its employees or a member of the public.

7. Security of Personal Data

Agile Solutions (GB) Ltd uses commercially reasonable technical and organisation controls and measures to secure and protect your Personal Data from unauthorised loss, misuse, and disclosure. Unfortunately, no data transmitted over or accessible through the Internet can be guaranteed to be 100% secure therefore any data you transmit is at your own risk. As a result, while Agile Solutions (GB) Ltd attempts to protect all Personal Data, Agile Solutions (GB) Ltd cannot ensure or warrant that Personal Data will be completely secure from misappropriation by hackers or from other nefarious or criminal activities, or in the event of a failure of computer hardware, software, or a telecommunications network. Agile Solutions (GB) Ltd will notify you in the event we become aware of a security breach involving your personally identifiable information (as defined by the applicable laws) stored by or for us. By disclosing your email address to us for any reason, you expressly consent to receive electronic notice from us in the event of such a security breach.

8. Access to Personal Data

Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998. If we do hold information about you we will:

give you a description of it;
tell you why we are holding it;
tell you who it could be disclosed to; and
let you have a copy of the information in an intelligible form.

To make a request to Agile Solutions (GB) Ltd for any personal information we may hold you need to put the request in writing addressing it to privacy@agilesolutions.co.uk, or writing to the address provided below.

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting  privacy@agilesolutions.co.uk.

To guard against fraudulent requests for access, Agile Solutions (GB) Ltd reserves the right to require sufficient information to allow it to confirm the identity of the party making the request before granting access or making corrections.

9. Accuracy

It is your responsibility to provide Agile Solutions (GB) Ltd with accurate Personal Data. Except as otherwise set forth in this Privacy Statement, Agile Solutions (GB) Ltd shall only use Personal Data in ways that are compatible with the purposes for which it was collected or subsequently authorised by you. To the extent necessary for these purposes, Agile Solutions (GB) Ltd shall take reasonable steps to ensure that Personal Data is accurate, complete, current and relevant to its intended use.

10. Retention Period

We retain your Personal Data for the period necessary to fulfil the purposes outlined in this Privacy Statement unless a longer retention period is required or allowed by law or to otherwise fulfil a legal obligation.

11. Additional Provisions

Children. The Website is intended solely for use by individuals 18 years of age and older and thus is not directed to children under 13 years of age. Agile Solutions (GB) Ltd does not knowingly solicit or collect Personal Data from children under 13 years of age.

Your Personal Data may be stored and processed in any country where we have facilities or service providers, and by using our Website or by providing consent to us (where required by law), you agree to the transfer of Personal Data to countries outside of your country of residence. By submitting your personal data, you agree to this.

Third Party Websites. The Website may include links to other websites and web services. This Privacy Statement does not apply to those websites and services and the privacy practices of those websites and services may differ from those described in this Privacy Statement. If you submit Personal Data to any of those other websites or services, your Personal Data is governed by the privacy policies applicable to those websites and services. Agile Solutions (GB) Ltd encourages you to carefully read the privacy policy of any website or web service you visit. If you visit this site from another website, Agile Solutions (GB) Ltd may receive personal information about you from the other website. Agile Solutions (GB) Ltd encourages you to carefully read the privacy policy of the referring site.

Compliance. Agile Solutions (GB) Ltd will use a self-assessment approach to verify compliance with this Privacy Statement and periodically verify that the Privacy Statement is accurate, comprehensive for the information intended to be covered, prominently displayed, implemented and accessible.

If you believe that your Personal Data has been processed or disclosed in violation of this Privacy Statement, Agile Solutions (GB) Ltd encourages you to raise any concerns using the contact information provided in this Privacy Statement. Agile Solutions (GB) Ltd will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Data.

Revisions. Agile Solutions (GB) Ltd may from time to time revise this Privacy Statement in its sole and absolute discretion to reflect changes in our business practices. If we revise this Privacy Statement, we will notify you by posting the updated Privacy Statement on this Website. Changes to the Privacy Statement will become effective and will apply to the information collected starting on the date Agile Solutions (GB) Ltd posts the revised Privacy Statement on the Website. Your continued use of the Website after any change has become effective will constitute your acceptance of any change.