MDM – Easy does it

It’s a marathon, not a sprint – Lessons Learned #5

Deploying in increments

Let’s get this straight from the start, if you attempt to roll out an MDM program either on a global or pan-European basis, you are heading for a major headache. Despite a number of case studies from the US proclaiming global implementations the fact is that Europe – with its data privacy laws, multiple languages, fiscal environments and a long history of merger and acquisitions – has a systems landscape that is very complex indeed.

It’s really not possible to research the business requirements, document the design, develop and test, train users and deploy the solution for all regions in one hit without a massive project team (and a huge travel bill). So don’t try. Instead collect the high-level legal requirements to develop a flexible, extendable, data model for each region and plan an incremental deployment aligned to your IT and business strategy and priorities.

You can piggyback on other change management initiatives happening in your organisation, and remember your deployment strategy should be tied into your business case and allow you to demonstrate incremental ROI. And, if all goes to plan, each successive rollout will become more efficient requiring fewer change requests. That’s being agile.

Here’s a real-world example:

In the clouds?

A Global Life Sciences company recently decided to upgrade from an on-site to Cloud based MDM offer but can’t just ‘lift and shift’ the data model as they actually have several mini-MDMs set up as independent repositories, with local workflow, based on ‘market boundaries’. They also, unsurprisingly, have a performance issue with ETL and integration, that has nothing to do with the software, but is caused by similar complexity in the supporting infrastructure.

All this proves that MDM is an all-involving and exhausting task that can test even the most knowledgeable enterprise, so why not call in expert help like Agile Solutions? We know MDM inside out, back to front, and upside down – which is handy because that’s the way data is often presented. You can trust us, not only to configure your software, but to set up your program for success and always be there to support the change management required to implement an effective data governance organisation.